Guidance on Civil Service Reform – What It Means for Public Affairs

25.04.2025 | News and Insights

 Our Senior Account Manager Bia Serra has produced a short piece on the recently announced reforms to the Civil Service detailing what this means for Public Affairs.

The civil service is the backbone of government – delivering public services, developing policy, and keeping the machinery of state running. From jobcentres and probation to digital services and climate strategy, civil servants turn political commitments into action.

So when a government commits to major reform, as the Chancellor Rachel Reeves has done by announcing plans to cut civil service budgets by 15%, it’s worth paying attention. The aim is to free up £1.5–£2bn to help balance the books. While efficiency drives are nothing new, linking these savings to the three-year spending review signals a more strategic, long-term approach.

Departments have been instructed to start identifying cuts now. The Cabinet Office, for example, may reduce its headcount by up to 1,200 roles and shrink by a third by 2028–29. While the Chancellor has suggested savings could come from ‘back office’ functions like HR and policy, it’s likely that frontline services will also feel the impact.

What does this mean for public affairs?

  • Engagement will become more complex: Civil servants may have less time, capacity, or clarity on priorities. Well-targeted, evidence-led engagement will be essential.
  • The policy process may narrow: With fewer resources, the government may focus only on the most immediate or politically critical areas. Tying your policy proposals to those priorities will matter more than ever.
  • Reform creates opportunity: As departments review their structures and look to technology and partnerships, there’s a chance for NGOs, businesses, and campaigners to offer value – whether through ideas, support, or insight.

This is a moment to refocus. Where can you help deliver smarter, more efficient policy? How are you making a difference when the government is under pressure to do more with less?

Civil service reform isn’t just a budget line – it’s a challenge to how policy is made, and a chance to show where external voices can make a real impact.

Our team has experience on both sides of the table, giving us a deep understanding of how to engage with policymakers in a way that delivers results.

If you’d like to learn more about how we can support you, get in touch at hello@tendoconsulting.co.uk.

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